RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers Refund requests are not accepted after showtime. Regal Cinemas - San Ramon. Using Your Subscription Where can I use my Subscription? How can I make reservations for friends and family? Understanding the whole business. Yes. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. (Remember, Crown Club accounts are free!) Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. General Information about the Subscription Program. I had to out of this county to Ocala, to see Lincoln. You can check your Gift Card balance anytime. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. reserve via the App (Convenience Fees apply) admission tickets for regularly scheduled showtimes on any day (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge (a Personal Reservation). However, you can use your Subscription Pass to obtain tickets at the box office or in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. Can I enroll in person at a Regal theatre? For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. You can manage your Subscription information via the App or by contacting Customer Relations. . Movies playing at Participating Theatres will be determined by Regal in its sole discretion. Can I change my Subscriptions billing plan (i.e., monthly vs. pre-paid)? Regal Unlimited Rules. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Service Hours. Log in to your Crown Club account to complete enrollment. For extenuating circumstances, please consult theatre management. Welcome to Regals Unlimited Subscription Program (the Subscription Program), a membership tier of Regals customer loyalty program, the Regal Crown Club (the Crown Club)! Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. G - General Audiences-- All ages admitted. Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. You will not earn a Visit (as defined in the Crown Club Rules) for any Reservation or admission ticket obtained with your Subscription Pass. Please see the Unlimited Subscription Rules for more information about cancellation. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Reservations and admission tickets are subject to availability. The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. Can I obtain a physical Subscription Pass? 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. Update: I received the following email from Regal Customer Service: "Dear Patron, Thank you for taking the time to contact our office. For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. How about on Regals website? Regal may cancel your Subscription for convenience at any time by notice to you. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. Choose a Movie. You just have to pay a surcharge for premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP) and eligible movie event showtimes (e.g., marathons, double features and fan events). For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Yes, after the expiration of your three-month or one-year (as applicable) initial term. ForLocations, The World's Best For Customer Service Info. For information about changing billing plans after that time, please contact Customer Relations. Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). Download the latest version of the Regal Mobile App. Also assessed is how each of these elements is employed in the context of each individual film. For extenuating circumstances, please consult theatre management. Are there any Regal showtimes for which I cant use my Subscription Pass? Customers are the ones who make it possible for Fandango to exist. Is the ratings system a law? Regal Cinemas Customer Service Phone Number & Hours Regal Cinemas Customer Service Customer Service Directory > Regal Cinemas Customer Service Regal Cinemas Customer Service Phone Number Phone Number:1 (877) 835-5734 Shortcut: N/A - Edit Average Customer Rating Score 1 Website: Update Listing Reviews For Regal Cinemas Customer Service (8) For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Yes, the tickets will show up on the person's device who booked the tickets. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. If you are a minor in the state of your residence, you must have your parents or legal guardians permission to enroll and participate in the Subscription Program and such enrollment constitutes your and your parents or legal guardians acceptance of and agreement to these Subscription Rules, including without limitation the obligation to pay Fees as set forth herein. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 Edit. A list of. Below are answers to frequently asked questions about the Subscription Program. Most of the time, they are playing kids movies or some unfunny chick flick. The estimated base pay is $16 per hour. Sign into your Regal Crown Club account. The Subscriptions are open to individuals 16 years of age and older who reside in the United States, Guam, Saipan or American Samoa, and are not specifically excluded from participation by the Subscription Rules. Distance: 24.27 miles. Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. Can I still use my Subscription Pass? Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). Box 371330. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Yes. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Do I have to pay any fees other than the monthly or pre-paid Subscription fee? No. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Regal Unlimited Subscriptions will start processing 3 days in advance of payment due date these elements is employed in context. May not change billing plans after that time, please contact Customer Assistance at https: //www.regmovies.com/rcc/contact-us to the... The initial three-month term or initial one-year term ( as applicable ) initial term Regal Cinemas reviews first on. 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