Decor is excellent, nicely furnished, comfortable seats and relaxed atmosphere. as a tip! The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Great food demands great produce. COVID-19 update: See the added health and safety measures this property is taking. Delicious meals at attractive prices are provided here. I don't usually write reviews but I will take my time with this one. 5mins later another couple are shown to that very same table we had been moved from. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. And got to say Jack Obryans was just delicious! British and Scottish food is worth a try here. No matter, we were relaxed and ready to order a round of drinks. Definitely not you. Join Facebook to connect with Jack O Brien and others you may know. 1100 Glendon Ave Ste 2100, Los Angeles, California, 90024, United States. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Will definitely be back and highly recommend! Afraid we wont be back. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Will definitely be back and highly recommend! 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." We also found the staff very professional and knowledgeable. Went along to continue the celebrations for Hubbys birthday! Haymarket Media US. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. was the squid on toast and the Spanish chicken. Jack M O'brien. seriously good recommendations. No matter how many times I spelt my name you were unable to get it right on the reservation. Overall a really beautiful good quality meal that celebrates local and seasonal produce. The food wasn't so appetising with such distasteful service. We know how to treat guests and your establishment definitely does not. You didn't ruin my birthday because it was my guests that made my birthday special. And got to say Jack Obryans was just delicious! The woman looking after our table made a snide remark to one of my guests as she handed the menus. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! It was just poor service. Our team checks each review posted on the site disputed by our community as not meeting our. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. of professionalism and customer service skills were beyond astounding. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. What you can expect during your visit. This spot is associated with the spectacular atmosphere. And excellent dessert. People; . I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. It completely ruined our experience and definitely affected our appetite. You think it would stop there, but their rudeness continued right up until the bill. Get yourself along and try it David and VictoriaMore. If the food wasn't so good, no none would dine here. One of my guests had ordered and brought a lovely birthday cake with candles on it. You didn't ruin my birthday because it was my guests that made my birthday special. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. But the food is good! Both of us were driving so no wine but we did sample a 'mocktail' each. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! Are you sure you want to delete this answer? Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. This was our first visit to the restaurant, our reservation for lunch was at 1pm and I'm glad we had booked as the restaurant was busy, which is obviously a good sign. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Are you sure you want to delete this answer? I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Much different from standard fare you often get. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Chalmers St, Dunfermline, Scotland, United Kingdom, We have been looking for somewhere in the area for years with the quality of food that jack obryans provides and until today we havent managed it. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. It definitely had the wow factor in taste. Lovely atmosphere and the service was second to none, couldnt have asked for any more. In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. Both of us were driving so no wine but we did sample a 'mocktail' each. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. I felt so uncomfortable from the get go. Staff all friendly and food was fantastic. Thats where the good stuff ends. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. On the way out we bought some of Jacks chocolates which were divine. No matter how many times I spelt my name you were unable to get it right on the reservation. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Ridiculous. Jack 'O' Bryan's, Dunfermline: See 283 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 176 restaurants in Dunfermline. Hounslow, Middlesex, TW3. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Definitely not you. We had to ask. A full list is available within the "safety precautions" section of this page. View the profiles of people named Jack O Brien. Then for 12 I expected more than 2 scallops as a starter. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. BryanCog, chef Bryan at Jack 'O' Bryan's, responded to this review. I felt so uncomfortable from the get go. Staff were attentive, polite and friendly. Afraid we wont be back. seriously good recommendations. We don't live in Dunfermline any more, so don'tget to come as often as we would like. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. We also found the staff very professional and knowledgeable. We also found the staff very professional and knowledgeable. You're rudeness, lackof professionalism and customer service skills were beyond astounding. Jack O'Brien weighed 184 lbs (83 kg) when playing. I'm so shocked by your lack of tact and professionalism. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. We don't live in Dunfermline any more, so don'tget to come as often as we would like. I had booked this table for 9 people and gave you my card details over a month before my birthday. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Went along to continue the celebrations for Hubbys birthday! I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. if in Edinburgh would be a lot more expensive. Yes indeed. This means that every time you visit this website you will need to enable or disable cookies again. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. The trouble with a good menu is the difficulty in picking from so many dishes . Afraid we wont be back.More. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. It's award-winning and will make you rethink the amazing-ness of this dish. Food is delicious . I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Ridiculous. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Read more. We had to ask. Hotels with Complimentary Breakfast in Dunfermline, Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Excellent food and well above average quality. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. The food wasn't so appetising with such distasteful service. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. No matter, we were relaxed and ready to order a round of drinks. We will be back again soon however, so keep up the good work. Our passion is great food and great service. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. No matter, we were relaxed and ready to order a round of drinks. I know exactly what you mean about this "lady". I'm so shocked by your lack of tact and professionalism. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. John F O'brien . Best Dining in Dunfermline, Fife: See 21,022 Tripadvisor traveller reviews of 185 Dunfermline restaurants and search by cuisine, price, location, and more. This is a podcast creator profile for Jack O'Brien. The food wasn't so appetising with such distasteful service. We will be back again soon however, so keep up the good work. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. mail@jackobryans.com. 149 Edward J O'brien. My three final guests rushed in about 15 minutes late (at most). Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. You really should be ashamed of yourselves as you are a shame to the service industry. There was a good steady flow between our courses. Great service, great food, great atmosphere. See all (170) I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Definitely a return visit is required! Not even a hello or welcome, you just announced "are you for the table of nine". I had booked this table for 9 people and gave you my card details over a month before my birthday. Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Afraid we wont be back.More. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. A full list is available within the "safety precautions" section of this page. Wanted to go since covid but put off when tried to book and were met with rude response previously. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. Please do better next time. Seeing Dunfermline City Chambers asks for time and efforts, so if you feel hungry after, visit this restaurant for a tasty meal. x. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Apr 2022 - Present11 months. I was upset and ready to just leave altogether. Everybodys feeling the pinch at the moment. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. On the way out we bought some of Jacks chocolates which were divine. I'm really writing this review for your staff to reflect and do better. told to move back to our seat as their bookings meant after our sitting our table would become a 4. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. When family visit they always ask to visit here so it attracts people from far and wide! And as a special treat, our luxury chocolates handmade by Jack are available to buy in special presentation boxes. ER 2002 Hounslow, Middlesex, TW3. There was a good steady flow between our courses. We took the catch ofMore. Our menus are eclectic. The flavours of everything was really considered by the chef and it all really did taste so good! Are you sure you want to delete this question? Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. Afraid we wont be back.More. The staff were lovely and attentive. 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