While distancing measures remain in place for staff and customers, La Poste can announce a return to normal for its postal operations across its network and is able to guarantee compliance with delivery standards and deadlines for all letter-post, parcel-post, and EMS products. Force majeure remains until further notice. For registered, insured, and EMS items that would normally require a signature, the item will be placed in the addressees mailbox or deposited at the front door of their home. On September 21, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). This mail will be held within our network and will be delivered once mail service is restored. Effective November 6, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. Deliveries to the addressees home require the courier to confirm the recipients name by asking to see ID, recording name and releasing item to recipient. The public health measures and restrictions in place are impacting international inbound and outbound postal operations, and force majeure is invoked with respect to quality of service until circumstances return to normal. On April 4, 2022, the Postal Service received a notification fromHongkong Post,the designated operator ofHong Kong, advising that operations at airmail facilities have resumed as normal. Where a customer is in compulsory quarantine or has been diagnosed with COVID-19, their items will be deposited at the delivery post office for the extended storage period, and customers in quarantine will be able to wait until the quarantine is lifted. Consequently, until further notice, Correos y Telgrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature. For a full list of international service disruptions, please visithttps://about.usps.com/newsroom/service-alerts/international/welcome.htm. Customers should expect delays for all letter-post, parcel-post and EMS items. Owing to a lack of international air transport capacity, international outbound mail has been suspended to all countries except Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay and Uruguay; International inbound mail addressed to Easter Island will no longer be accepted; There will be delays in the processing and delivery of international inbound mail; Signature on delivery for international inbound mail will be suspended and replaced by delivery methods that limit direct physical contact. Online shipping made easy - trust the speed Jamaica UPDATE:Jamaica Post has advised that the Government of Jamaica has extended the national curfew until December 31, 2020. These measures will remain in place until further notice. The delivery of international mail will be subject to potential delays until the situation returns to normal. Effective February 26, 2022, the GXG Money Back Guarantee is temporarily suspended for destinations in Europe. The guarantee suspension to these additional countries went into effect October 25, 2021. Samoa UPDATE:Samoa Post has advised that the state of emergency has been extended until February 17, 2021. Brazil UPDATE: Empresa Brasileira de Correios e Telgrafos (ECT) has advised that a number of COVID-19 cases have been confirmed at the Curitiba international mail processing centre (BRCWB), resulting in a reduction in the workforce. Thailand Post will continue to provide postal services but will be operating with a reduced workforce and in line with the new restrictions and safety guidelines which may have impacts on mail processing for international inbound and outbound items and service delivery standards. Click Check Out Now. South Korea:Korea Post has advised that, owing to the suspension of flights, the processing of outbound mail destined to: Costa Rica, the Dominican Republic, Hawaii (United States of America), Iceland, the Netherlands, Portugal, Qatar, Turkey, Uganda and Zambia has been suspended from April 3 2020 (April 2 in the case of Qatar) until further notice. Lithuania Post will continue to provide services according to safety guidelines, but all letter-post, parcel-post and Express Mail Service (EMS) items requiring signature on delivery will be delivered to the addressees directly, and addressee signatures will be collected (except in cases where the addressee is isolating). On July 29, 2021, The National Postal Corporation (Iposita),the designated operator of Rwanda, provided notification that, in order to reinforce the measures aimed at combating the spread of COVID-19, the Rwandan Government has decided to extend the lockdown declared in the capital, Kigali, and in eight other districts (Burera, Gicumbi, Kamonyi, Musanze, Nyagatare, Rubavu, Rwamagana and Rutsiro), until July 31, 2021. has advised that, owing to a worsening of the health situation and an increase in the number of infected people, the countrys authorities have decided to extend the general lockdown until at least February 14, 2021. Additionally, force majeure is closed as of February 3, 2021. On September 27, 2021, The National Postal Corporation (Iposita), thedesignated operator of Rwanda,provided notification that the measures to limit the spread of COVID-19 have been lifted, and postal services have returned to normal. Norway:Posten Norge AS has advised that it is unable to send letter mail to all countries outside the European Union except for the following: Arab Emirates, Australia, Brazil, Canada, Hong Kong, Great Britain, Iceland, Israel, Japan, South Korea, Liechtenstein, New Zealand, Philippines, Singapore, Switzerland, Thailand and Turkey. Therefore, the Department of Posts will not be able to guarantee the agreed standards. La Postes network and national and international operational centres remain open and continue to operate. Until further notice, as a convenience for our customers, the Postal Service will continue to accept and process mail destined for the Maldives. Signature upon delivery may also be suspended. SAPO will continue to dispatch mail to countries if the relevant air carrier is operating. It is therefore declaring a case of force majeure for all categories of inbound and outbound mail, though it will carry on providing postal services as far as it is able to. Furthermore, as of April 1, 2020, Slovensk pota is able to send mail (letter-post, parcel-post and EMS items) only to countries within the European Union (with the exception of Cyprus, Greece, Ireland, Malta and Spain), and to Belarus, Canada, Serbia, Switzerland, Ukraine, the United Kingdom and the United States of America. Force majeure is being extended until further notice and previous measures continue to apply regarding signature at delivery. As a result, force majeure remains in place with respect to quality of service. has advised that the Czech Government has extended the state of emergency for an additional 14 days effective March 28, 2021. Parcel Monitor is the best option for tracking every one of your shipments. Sri Lanka UPDATE:Department of Posts has advised that, owing to a second wave of the COVID-19 pandemic, new measures aiming to prevent further spread of the virus have been implemented in Sri Lanka. On March 4, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). [Note: the previous notice from Norway was specific to letter-post items; the policy has been expanded to include parcel-post and EMS items.]. Given this situation, disruption to normal operations and reduced processing capacity and clearance within customs operations for both inbound and outbound mail items are to be expected. The delivery of letter-post, parcel-post and Express Mail Service (EMS) items has returned to normal. For any returned item bearing a customs form: The Postal Service will, upon request, refund postage and fees on mail Ireland:An Post, has advised that it has suspended signature on delivery for inbound items. Vietnam UPDATE: VNPost has advised that the delivery of inbound items is still affected and VNPost is unable to guarantee compliance with delivery standards. Thailand UPDATE:Thailand Post has advised that cases of COVID-19 have been confirmed among operating staff handling inbound letter-post items at the Laksi mail processing centre. |. Arms and weapons, including firearms, part of arms, ammunition, and imitation weapons. Items requiring a signature, proof of age or the collection of customs fees will continue to be delivered directly to a nearby post office for pickup by the customer. Consequently, all previous measures will continue to apply and force majeure will remain in effect. The company will continue to accept letter-post and parcel-post items sent to destinations for which transport capacity is still available. Lebanon:LibanPost has advised that all passenger flights to and from BeirutRafic Hariri International Airport have been suspended until March 29, 2020. Until further notice, post offices will be operating a minimum service and the delivery of mail (letter-post, parcel-post and EMS items) is suspended. Therefore, force majeure will continue to apply. As a result, China Post is declaring a situation of force majeure in regard to the above offices of exchange for all inbound letter-post, parcel-post, and EMS items. Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until August 31, 2021. On May 26, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Russian Federation UPDATE:Russian Post has advised that, owing to the measures taken by the Russian government to limit the spread of COVID-19, air connections between the Russian Federation and other countries have been significantly reduced, thus resulting in continued service delays. Effective August 7, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. More about Deutsche Post DHL Group Current information Company Name. Signatures will no longer be requested for any deliveries, and no proof of delivery can be provided until further notice. Thailand UPDATE:Thailand Post, the designated operator of Thailand, received notification that several cases of COVID-19 have been confirmed among the workforce of the Suvarnabhumi office of exchange (OE). or Select a different location. Indonesia:Pos Indonesia has advised that operations, for all outbound and inbound mail (letter post, parcel post and EMS) are being disrupted. Please visit our International Service Alerts page for the most up to date information:https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl, UPDATE 238: International Mail Service Updates Related to COVID-19. Implemented process changes will significantly affect processing and delivery capacity as well as service performance. Sea On March 15, 2021, the Department of Posts,the designated operator of Sri Lanka,provided notification that the restrictions imposed on postal operations as a result of the spread of COVID-19 have been lifted as of March 8, 2021. Most things sent to the US with DHL (or other carriers) from Germany are sent via ship right now and seem to take forever (DHL Germany even flags that it will take more than 30 days to arrive on their website). As a result, the previously announced restrictions regarding signature on delivery as well as force majeure continue to apply until further notice. But opting out of some of these cookies may have an effect on your browsing experience. As a convenience for its customers, the US Postal Service will continue to accept and process mail destined for the aforementioned countries. China until further notice due to unavailable transportation. 2. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. The United States Postal Service has announced a temporary suspension on outgoing parcel services to 21 countries, including Australia, adding to delivery woes. Force majeure remains with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. On December 31, 2020, the Postal Service received a notification fromPublic Enterprise Post of Serbia, the designated operator of Serbia, advising that, following the lifting of the state of emergency in Serbia, the sorting and delivery of inbound international postal items has been normalized. Therefore, the situation of force majeure previously declared will continue to apply until further notice. Its international mail center will remain closed until May 1, 2020. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. On February 18, 2021, the Postal Service received a notification fromHongkong Post, the designated operator of Hong Kong,advising that the measures taken to limit the spread of COVID-19 have been lifted and the case of force majeure previously announced has been closed. El Salvador UPDATE:Correos de El Salvador has advised that its international inbound mail services are operating normally as of December 15, 2020. Spain UPDATE:Correos y Telgrafos has advised that, owing to the COVID-19 pandemic and the state of alert declared by the Spanish Government, force majeure remains in force. This situation will have a major impact on operations, and quality of service for all types of inbound and outbound letter-post, parcel-post and EMS items. Sri Lanka UPDATE:The Department of Posts has advised that due to the rapid spread of COVID-19, strict island-wide travel restrictions have been imposed by the government until June 7, 2021. Poczta Polska will continue to provide postal services in line with public health measures and other restrictions but will be operating with a reduced workforce. Jamaica UPDATE:Jamaica Post has advised that the Government of Jamaica has extended the national curfew until November 1, 2020. On April 2, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Due to COVID-19, international shipping has been suspended to many countries. The measures will have repercussions on Tonga Posts ability to keep its sorting and delivery operations running. United States of America. Estonia UPDATE: Estonian Post has advised that the Estonian Government ended the state of emergency on May 17, 2020 and all postal services have resumed. These measures will affect the processing and delivery of all types of services, including outbound and inbound letter post, parcel post and EMS. $0.99 + $2.50 shipping. Effective Friday, December 10, 2021, the Postal Service will resume acceptance of mail destined to the following: On November 30, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). International Service Resumption Notice effective July 31, 2020. France UPDATE: La Poste has advised that following the latest announcements by the Prime Minister on the relaxation of public health measures throughout the country, the difficulties announced through previous messages have now been resolved. On September 23, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). ), and may cause delays. Broad range of delivery speeds and service options. All mail items sent to Sri Lanka will be processed and delivered in compliance with restrictions and safety guidelines imposed by the government in order to prevent the further spread of the pandemic. This website uses cookies to improve your experience. Therefore, the General Directorate of Posts and Telegraphs is declaring a situation of force majeure with regard to quality of service until the situation returns to normal. Mauritius UPDATE:Mauritius Post has advised that they are extending the suspension of mail services until May 4, 2020. Furthermore, outbound international services (letter-post, parcel-post and EMS items) to all destinations will be suspended from April 28 to May 4, 2021. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovensk pota is unable to guarantee compliance with the agreed standards. Consequently, until further notice, Correos y Telgrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature. Panama UPDATE:Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Delays in the processing and delivery of mail are also to be expected throughout the islands of Malta, and compliance with quality of service standards will continue to be affected by force majeure. Samoa UPDATE: SamoaPost has advised that the state of emergency has been extended until December 23, 2020. Furthermore, due to the reduced number of outbound flights, transit services (both open and closed) for all categories of mail (letter-post, parcel-post and EMS items) remain suspended. The disruption is expected to continue until the epidemic is over. Therefore, the restrictions previously announced will continue to apply, and the Department of Posts will be unable to guarantee compliance with quality of service standards. Effective Friday, March 4, 2022, the Postal Service will resume acceptance of mail destined to the following: On March 1, 2022, the Postal Service received a notification from sterreichische Post AG, the designated operator ofAustria,advising that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal. Due to impacts related to the COVID-19 Pandemic and transportation limitations, the U.S. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos patas is unable to guarantee compliance with the usual delivery standards. A partial lockdown is already in place throughout the country, and domestic flights are suspended. All post offices nationwide are closed and all classes of mail will be subject to delays. Guyana UPDATE:Guyana Post Office Corporation has advised that it has discontinued the rotation of staff. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. Slovakia UPDATE: Slovensk pota has advised that the Slovakian Government has extended the state of emergency until at least March 19, 2021. Suriname:Suriname Postal Corporation (SURPOST) has advised that the government has suspended international flights until further notice. ], Morocco:Poste Maroc has advised that following the suspension of international commercial air traffic, it is suspending outbound letter-post, parcel-post and EMS items to international destinations until normal flight operations resume. All orders will be shipped via First Class Package Service. has advised that the lockdown has now ended. Customers should expect delays. JamaicaUPDATE:Jamaica Post has advised that although operational activities have been partially restored, normal delivery standards, especially for EMS deliveries, cannot be fully met. Verify that your information is correct and select Place My Order. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Effective Friday, April 29, 2022, the Postal Service willresume acceptance ofthe following servicesdestined to New Zealand: This service resumptiononlyaffects the following mail classes: First-Class Package International Service(FCPIS), International Priority Airmail(IPA), International Surface Air Lift(ISAL), and Commercial ePacket(CeP) items. Freight Shipping For Pallets, Containers & All Types of Cargo. On October 22, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Australiauntil further notice due to unavailable transportation. In addition, the air transport sector is steadily recovering, allowing SERPOST to lift the force majeure previously declared with respect to the acceptance and processing of international items. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovensk Pota is unable to guarantee compliance with the agreed standards. The same applies to ordinary mail, including small packages; Inbound registered letter-post items with value-added services, such as delivery in person, written proof of delivery, the cash-on-delivery service or other additional payments etc. Benefits of Air Freight. Therefore, all previously announced measures, including force majeure, continue to apply. Effective September 3, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. Slovenia UPDATE:Pota Slovenije has advised that due to the ongoing pandemic, the government has extended the current lockdown for another 30 days. Thailand UPDATE:Thailand Post has advised that, following a number of confirmed cases of COVID-19 among the Thailand Post workforce, post offices in various parts of the country have been temporarily closed in accordance with government measures. On February 12, 2021, the Postal Service received a notification fromHellenic Post (ELTA), the designated operator of Greece,advising that, as of February 11, 2021, the Government implemented even stricter lockdown measures in the Attica region. Vietnam:VNPost has advised that delivery of letter-post, parcel-post and EMS items to the following locations may be delayed: Ha Noi (100000159999) Hai Phong (180000189999) Quang Ninh (200000209999), Soc Trang (950000959999) Hung Yen (160000169999) Quang Binh (510000519999), Quang Nam (560000569999) Da Nang (550000559999) Hau Giang (910000919999), Binh Dinh (590000599999) Bac Giang (230000239999) Hue (530000539999), Thai Nguyen (250000259999) Ninh Thuan (660000669999) Kien Giang (920000929999), Quang Tri (520000529999) Ha Tinh (480000489999) Nghe An (460000479999), Ninh Binh (430000439999) Ho Chi Minh (700000769999) Thanh Hoa (440000459999). Located in: Petrpolis, Brazil. South Korea UPDATE: Korea Post, the designated operator of the Republic of Korea (South Korea), has advised that with the increase of COVID-19 cases confirmed among the workforce of the Seoul office of exchange, staff shortages are anticipated throughout the entire workforce. 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